Units
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| Telephone: Connecting | Get some ideas for different phrases that you might use when making a call and then listen for them in a couple of sample conversations. Then, in the last part of the lesson, test your knowledge of these phrases. |
| Telephone: Messages | Learn a number of different phrases that you might use when taking a message then listen for them in a sample conversation. Finally, take a short quiz to practice these phrases. |
| Telephone: Wrong Number | Everyone dials a wrong number at times. Learn some of the phrases you might use in this situation; listen for them in a recorded conversation; and then take a practice quiz to reinforce this knowledge. |
| Telephone: Appointment | Learn a few phrases that you might use when making an appointment; listen for them in a sample conversation; and finally, practice these phrases in a short quiz. |
| Telephone: Flights | Learn some expressions that you might use when booking a flight over the phone; listen for them in the a recorded conversation; and then practice the expressions in a short quiz. |
| Telephone: Language Experts | Learn some multi-word verbs that are commonly used in telephone conversations. Then, in the second part, read a short text about formality on the telephone. |
| Telephone: Challenge | A short interactive quiz testing knowledge gained in the other units. |
| Meetings: Agenda Setting | Learn some phrases that you might use when outlining the agenda for a meeting; listen for them in a recorded example; and then take a quiz for further practice. |
| Meetings: Interruptions | Learn the language you need to politely interrupt someone at a meeting; listen for it in a recorded example; and then take a short quiz to further practice making interruptions. |
| Meetings: Agreeing and Disagreeing | Learn how to politely disagree with someone in a meeting; listen for some phrases typically used when disagreeing in a recorded example; and, finally, take a short quiz for further practice. |
| Meetings: AOB | Towards the end of a meeting the chairperson often asks if there is any other business (AOB). Learn some phrases commonly used when this occurs in a meeting; listen for them in a sample conversation; and take a short quiz to practice them. |
| Meetings: Language Expert | Learn a few tips for getting through meetings in English and get some advice that prepares you for the meeting. |
| Meetings: Challenge | Take this quiz to practice what you have learned in the other lessons on meetings. |